Contact Our Team
Our support team is here to help with any account enquiries, verification requests, technical issues, or general feedback. You can reach us via live chat, email or phone, and our help centre contains FAQs and short guides to assist with common questions. If you need assistance with deposits, withdrawals, or questions about being authorised to play, our customer centre and payments team are ready to assist and will liaise with the relevant organisation in your favour.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email and account help) |
| General enquiries | [email protected] (billing, complaints and information) |
| Affiliate enquiries | [email protected] (partner onboarding & tracking queries) |
| Phone | +44 20 7946 1823 (UK line, call-back available) |
| Working hours | Mon-Sun, 08:00-00:00 (UK time) |
Support via Email
Email is the preferred method for detailed requests, account queries and any case that requires explanations or documents. Please include a clear subject line and up to date contact details so we can process your enquiry without delay. Attach any relevant files and state your account ID where applicable. For faster handling use [email protected].
Contact Form
Response Time
Our support team aims to respond quickly. Most enquiries are answered within one business day, while more complex cases may take longer depending on the issue and any required checks. For urgent help use live chat for immediate assistance or email [email protected] and we will get back to you as soon as possible.
Feedback
We welcome your feedback, suggestions or ideas for improving the website. Use the feedback form or email [email protected] to share comments about promos, payments or site features. Every message is read carefully by our team and used to improve the service and user experience. Your input helps us prioritise fixes, refine features and make the site easier to use.